Privacy Policy

Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you use our services.

Last updated: January 2025

Effective date: January 1, 2025

Privacy at a Glance

Our Privacy Commitment

Data Protection

Industry-standard encryption and security measures

Transparency

Clear information about how we use your data

User Control

You have full control over your personal information

Secure Storage

Your data is stored securely and never sold to third parties

Information We Collect

Personal Information

When you use our services, we may collect personal information such as your name, email address, phone number, and property preferences. This information is collected when you register, search for properties, or contact our professionals.

Property Search Data

We collect information about your property searches, including location preferences, budget ranges, property types, and search patterns to improve our AI recommendations and user experience.

Technical Information

We automatically collect technical information such as your IP address, browser type, device information, and website interaction data to ensure optimal performance and security.

How We Use Your Information

Service Provision

We use your personal information to provide our property search services, connect you with real estate professionals, and deliver personalized property recommendations.

Communication

We may use your contact information to send you property alerts, market updates, service announcements, and respond to your inquiries and support requests.

Platform Improvement

Your usage data helps us improve our AI search algorithms, user interface, and overall platform functionality to provide better services.

Information Sharing

Real Estate Professionals

When you express interest in a property or request professional services, we may share relevant contact information with verified real estate agents, lawyers, or other professionals in our network.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or servicing you, under strict confidentiality agreements.

Legal Requirements

We may disclose your information when required by law, to protect our rights, or to comply with legal proceedings, government requests, or regulatory requirements.

Data Security

Security Measures

We implement industry-standard security measures including SSL encryption, secure data storage, regular security audits, and access controls to protect your personal information.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or as required for legitimate business purposes.

International Transfers

If we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Your Privacy Rights

Access and Correction

You have the right to access, update, or correct your personal information. You can do this through your account settings or by contacting our support team.

Data Portability

You have the right to request a copy of your personal data in a commonly used, machine-readable format for transfer to another service provider.

Deletion Rights

You can request deletion of your personal information, subject to certain legal obligations and legitimate business interests. We will respond to such requests within 30 days.

Cookies and Tracking

Essential Cookies

We use essential cookies that are necessary for the basic functionality of our website, including user authentication, security, and basic website operations.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, which pages are most popular, and how we can improve user experience.

Cookie Control

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit some website functionality.

Questions About Your Privacy?

If you have any questions about this Privacy Policy, our data practices, or would like to exercise your privacy rights, please don't hesitate to contact us. We're here to help and ensure your privacy concerns are addressed promptly.

Privacy Officer

privacy@mauritiusproperties.mu

+230 401 2000

Response Time

We respond to privacy inquiries within 48 hours

Data requests processed within 30 days

Policy Updates

We may update this Privacy Policy from time to time. When we do, we will notify registered users via email and update the "Last updated" date at the top of this policy.

Continued use of our services after policy updates constitutes acceptance of the revised terms.