Terms of Service

Fair & Transparent Terms

These terms govern your use of our platform and services. We've written them in clear, straightforward language to ensure you understand your rights and responsibilities when using Mauritius Properties.

Last updated: January 2025

Effective date: January 1, 2025

Terms Overview

What You Need to Know

Fair Terms

Transparent and reasonable terms for all users

User Protection

Clear guidelines protecting user rights and data

Simple Language

Easy-to-understand legal terms and conditions

Local Law

Governed by Mauritian law and regulations

Acceptance of Terms

Agreement to Terms

By accessing or using Mauritius Properties platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Legal Capacity

You must be at least 18 years old and have the legal capacity to enter into agreements to use our services. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

Description of Services

Platform Services

Mauritius Properties provides an online platform for property search, listing, and connecting buyers with real estate professionals. Our services include property browsing, AI-powered search, professional networking, and related real estate services.

Service Availability

We strive to maintain continuous service availability but do not guarantee uninterrupted access. We may temporarily suspend or permanently discontinue services with or without notice for maintenance, updates, or other business reasons.

Third-Party Services

Our platform may integrate with third-party services including mapping, payment processing, and communication tools. Your use of these services is subject to their respective terms and conditions.

User Accounts and Responsibilities

Account Creation

To access certain features, you must create an account with accurate, complete, and current information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

User Conduct

You agree to use our platform only for lawful purposes and in accordance with these terms. You will not engage in any activity that could harm, disable, or impair our services or interfere with other users' access to our platform.

Content Responsibility

You are solely responsible for any content you submit, post, or transmit through our platform. You warrant that you have the right to share such content and that it does not violate any laws or third-party rights.

Property Listings and Information

Listing Accuracy

While we strive to ensure the accuracy of property information, we do not guarantee the completeness, accuracy, or timeliness of listings. Property information is provided by third parties and should be independently verified.

Listing Modifications

Property listings may be modified, updated, or removed at any time without notice. We reserve the right to reject, remove, or modify any listing that violates our guidelines or applicable laws.

Professional Services

Real estate professionals listed on our platform are independent service providers. We do not employ these professionals and are not responsible for their services, advice, or conduct.

Payments and Fees

Service Fees

Certain premium features may require payment. All fees are clearly displayed before purchase and are non-refundable unless otherwise specified. Prices are subject to change with 30 days' notice.

Payment Processing

Payments are processed by secure third-party payment processors. We do not store your payment information on our servers. You agree to pay all charges incurred under your account.

Refund Policy

Refunds are provided in accordance with our refund policy. Generally, fees paid for services already rendered are non-refundable. Contact our support team for specific refund requests.

Intellectual Property Rights

Platform Content

All content, features, and functionality of our platform, including but not limited to text, graphics, logos, images, and software, are owned by Mauritius Properties or our licensors and are protected by copyright and other intellectual property laws.

User License

We grant you a limited, non-exclusive, non-transferable license to access and use our platform for personal, non-commercial purposes in accordance with these terms.

Prohibited Uses

You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any part of our platform without our express written permission.

Disclaimers and Limitations

Service Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Mauritius Properties shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use.

Investment Disclaimer

Property investment involves risk. We do not provide investment advice and are not responsible for investment decisions or outcomes. Always consult qualified professionals before making property investments.

Termination

Account Termination

You may terminate your account at any time by contacting our support team. We may terminate or suspend your account immediately, without prior notice, for conduct that violates these terms or is harmful to our platform or other users.

Effect of Termination

Upon termination, your right to use our services will immediately cease. All provisions of these terms that should survive termination will remain in effect, including ownership, disclaimers, and limitations of liability.

Governing Law and Disputes

Applicable Law

These terms are governed by and construed in accordance with the laws of Mauritius, without regard to conflict of law principles. Any disputes arising from these terms will be subject to the exclusive jurisdiction of Mauritian courts.

Dispute Resolution

We encourage informal resolution of disputes through our customer support team. For formal disputes, we prefer mediation before litigation and will participate in good faith mediation efforts.

Questions About These Terms?

If you have any questions about these Terms of Service, need clarification on any points, or would like to discuss specific use cases, please contact our legal team. We're committed to helping you understand your rights and obligations.

Legal Department

legal@mauritiusproperties.mu

+230 401 2000

Response Time

Legal inquiries answered within 72 hours

Business days: Monday to Friday

Changes to Terms

We may update these Terms of Service from time to time to reflect changes in our services or applicable laws. We will notify users of material changes via email and by updating the "Last updated" date.

Continued use of our services after changes constitutes acceptance of the updated terms.